Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
We try out best to produce a gift as close to the one you have selected. In many cases, we do have all of the materials, fresh and otherwise, to make it nearly identical. However, with the number of containers and flowers that are offered by Teleflora, FTD and 1800Flowers, it would be impossible to have all materials on hand to create every single one of them at a moments notice. If you have a desire for an exact item, please call our store and we can tell you what we have in stock and how closely we can replicate the item you viewed online. These are all hand made and as such, reflect each floral designers personal style as well.